SHIPPING POLICY

Last updated: January 2026
Thank you for shopping with Creatie® (www.icreatie.in). This Shipping Policy outlines how we process and deliver your orders.

1. Shipping Coverage

We currently ship across all locations within India.
At this time, we do not offer international shipping.

2. Shipping Charges

We are happy to offer:
FREE Shipping on all orders
No minimum order value required.
There are no hidden shipping fees.

3. Order Processing Time

All orders are processed within:
1–3 business days
Processing time may vary depending on:

  • Product category
  • Order volume
  • The level of customization required

Orders are not processed or shipped on Sundays or public holidays.
Once your order is shipped, you will receive tracking details.

4. Estimated Delivery Time

After dispatch, delivery typically takes:
5–10 business days, depending on your location.

Total Estimated Delivery Time:

6–14 business days (Processing + Shipping)
Delivery times may vary due to:

  • Remote or rural locations
  • Courier partner delays
  • Weather conditions
  • Public holidays
  • Unexpected logistical issues

5. Delays

While we strive to deliver within the estimated timeframe, delays may occasionally occur due to factors beyond our control.
If your order is significantly delayed, please contact us at:
📧 support@icreatie.in
📞 6289883821 (WhatsApp / Call)

6. Incorrect Address

Please ensure your shipping address is accurate and complete at checkout.

We are not responsible for delivery issues arising from:

  • Incorrect or incomplete address details
  • Failed delivery attempts

If an order is returned due to incorrect / incomplete address information provided by the customer or failed delivery attempts due to non-availability or any other reasons:

  • Additional shipping charges will apply for reshipment.
  • No refund or order cancellation request will be accepted in such cases, as the order has already been processed and dispatched based on the information provided at checkout.

7. Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery (or expected delivery).
Include:

  • Order number
  • Photos (if damaged)
  • Description of the issue

We will investigate and resolve the matter as quickly as possible.

8. Contact Us

If you have any questions regarding shipping, please contact:

Creatie®
Website: https://www.icreatie.in
Email: suppor@icreatie.in